🧭 Core Concepts
Objects and records
The full list of standard objects, record IDs, numbering patterns and deep links.
What is an object?
An object is a data table that holds records of the same kind: Accounts is an object, each company is a record. Every object has fields (columns), a list view and a record page.
Standard objects
| Object | App | Purpose |
|---|---|---|
| Account, Contact, Task | Platform360 (core) | Customer and activity base, shared by all apps |
| Lead, Opportunity | Sales360 | Sales pipeline |
| Case | Service360 | Support tickets |
| Campaign, Segment, E-mail Template, Send | Marketing360 | Marketing |
| Order, Invoice, Payment | Finance360 | Billing cycle |
| Article | Knowledge360 | Knowledge base |
| Employee, Leave Request, Expense, Job Application | HR360 | Human resources |
| Survey | Survey360 | Survey design and results |
| Case File, Hearing, Power of Attorney | Law360 | Law firms |
| Property, Buyer Request, Showing | Estate360 | Real estate offices |
| Collaboration, Content, Payment | Influencer360 | Agencies and creators |
| Patient, Appointment, Payment | Clinic360 | Clinics |
| Guest, Reservation, Room | Booking360 | Hotels and hospitality |
On top of these you can create your own custom objects in the Object Manager (see the Setup section).
Record IDs and numbers
- Every record has an immutable ID, visible in the address:
#/r/account/001... - Many objects also generate a human-friendly auto number: case number, invoice no, case file no (for example
DAV-1024). Numbers increase sequentially within the org.
Deep links
Record addresses are shareable: https://yourcompany.ohana360.com/#/r/<object>/<id>. Anyone who opens the link, is logged in and has access lands directly on the record.
Record lifecycle
Records are created, edited and, when deleted, moved to the Recycle Bin, from where they can be restored. Changes to important fields are tracked in Field History and all critical operations in the Audit Log.