Survey360: design, send and track surveys

Customer satisfaction and feedback surveys: question design, sharing via link and result analysis.

What is it for?

Survey360 (a Marketplace add-on) lets your org send surveys to customers or your own team. Use it for satisfaction measurement, event feedback and internal reviews.

Creating a survey

1. Go to Survey360 > Surveys and click New.
2. Enter a title and description, then add questions: multiple choice, rating or open ended.
3. Publish the survey; a shareable survey link is generated.

Sending

• Send the link by e-mail: you can embed it in Marketing360 templates.
• Participants answer in the browser without logging in.

Results

• Responses gather on the survey record: participation count and per-question distributions.
• Export results as CSV for deeper analysis.